Details D - Wrong reference shipped by Iluvfabrix on December 15th

Details D - Wrong reference shipped by Iluvfabrix on December 15th, 211

info@iluvfabrix.com <info@iluvfabrix.com>	Fri, Dec 16, 2011 at 5:54 PM
To: XXX Ventura <XXX@gmail.com>
Good afternoon Piero I've just received a message saying you didn't want the fabric you received  you wanted another one Please courier me the fabric sample that you want as you received it. ( attached to the card with the number) I'd like you to send the sample to me directly ( only the sample. At this address, I can only receive small packages) Michelle Tennen 600 Camino Real El Paso Texas 79922 There should never be a mistake & I need to get this corrected for you right away Please confirm receipt of this email Best Michelle Tennen Designer Www.iluvfabrix.com

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XXX Ventura <XXX@gmail.com>	Fri, Dec 16, 2011 at 6:50 PM
To: "info@iluvfabrix.com" <info@iluvfabrix.com>
Dear Michele , In the mail of 5/12/11 , my wife just received the samples and she is asking the shipping cost for an order of 45 yards of the Fabric REF10255426 . On the 1st of december in your mail you confirmed holding for us this fabric and to avoid some misunderstanding you wrote the number again . ( 10255426)  This afternoon we received a roll REF 10255428 . You sent us the wrong reference. Check in your warehouse , you will find the right one ! I will send you back . Would you please call us upon arrival in order to clarify this situation. Best regards , XXX Ventura [Quoted text hidden]

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info@iluvfabrix.com <info@iluvfabrix.com>	Fri, Dec 16, 2011 at 7:13 PM
To: XXX Ventura <XXX@gmail.com>
Yes absolutely.  I need you to send directly to me by courier the samples you've received  I need these to prove the fabric & get it switched for you Please courier to Michelle Tennen 600 Camino Real El Paso Texas 79922 Once I have the samples showing what you have received, I can get it switched I have already phoned the supervisor to advise him It looks like the samples were sent to you with the numbers mixed I need the samples back in order to prove this Please confirm Michelle Tennen Designer [Quoted text hidden]

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XXX Ventura <XXX@gmail.com>	Sat, Dec 17, 2011 at 12:17 AM
To: "info@iluvfabrix.com" <info@iluvfabrix.com>
Michelle We will send it back. I need the confirmation that you have OUR reference.  Pls advise Pls also confirm that you will pay the shipping cost  Gva El Paso and return ! Thnks XXX Ventura Sent from my Iphone [Quoted text hidden]

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info@iluvfabrix.com <info@iluvfabrix.com>	Sat, Dec 17, 2011 at 12:27 AM
To: XXX Ventura <XXX@gmail.com>
Yes we will cover the shipping cost We have your reference but we need the samples sent to the address I gave you in order to confirm Thank you Michelle Tennen Designer [Quoted text hidden]

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XXX Ventura <XXX@gmail.com>	Mon, Dec 19, 2011 at 11:48 AM
To: "info@iluvfabrix.com" <info@iluvfabrix.com>
Michelle Fabric sent now with Fedex. U have it tomorrow Tracking 8666 0381 1607 Sent to your address ..camino real 600 If you can sennd immediately after receipt our correct reference, we could may be receive it still this week Thks XXX Sent from my Iphone